Client separation that actually holds
Each connected Instagram account keeps its own campaigns, its own delivery logs, and its own hourly send allowance. A client having a viral week does not consume another client's capacity.
For agencies
Run Instagram DM automation for every client from one account
Connect each client's Instagram professional account to the same workspace, give your team roles, and see every campaign's results in one dashboard. One flat bill for all of it.
What you get
- Connect as many client accounts as you manage.
- Owner, admin, and member roles with invite links.
- Per-campaign sends, clicks, and click-through rate, with a CSV export.
- Per-account rate limiting, so one busy client never starves another.
Your team, scoped
Invite a strategist as a member so they can build and monitor campaigns without the ability to disconnect an account or change billing. Roles are owner, admin, and member.
Results in one place
Every campaign shows DMs sent, clicks, and click-through rate, and the delivery log exports to CSV for a client update. Report links a client can open without a login are on the roadmap, not built yet.
Agency workflow, compared
CoffeeReach
Typical alternative
Adding a client
CoffeeReachConnect their Instagram account to your existing workspace. No new subscription.
Typical alternativeOften a separate account or seat per client, each with its own bill.
When a client grows
CoffeeReachThe invoice does not move. Contacts are never metered.
Typical alternativePer-contact pricing means your cost rises with their audience.
Client reporting
CoffeeReachPer-campaign results in your dashboard and a CSV export. Client-facing report links are not built yet.
Typical alternativeExport a CSV, or give the client a login you then have to support.
Team access
CoffeeReachRole-based, so contractors can work without holding the keys.
Typical alternativeFrequently a shared password.
Templates
Start from a campaign that already works
Questions worth asking
How many Instagram accounts can I connect?
There is no account limit. Each connected account must be a Business or Creator account, which is a Meta requirement rather than ours.
Can clients see reports without logging in?
Not yet. Results live in your dashboard, and the delivery log exports to CSV if you want to send a client the numbers. Report links a client can open without an account are on the roadmap.
Can I white-label it?
Not yet — neither white-label nor client-facing report links are shipped. If either is a requirement for you, say so, because they are the most requested things on the roadmap.
What if a client leaves?
Disconnect their Instagram account from Settings. Their campaigns pause straight away and CoffeeReach stops acting on their comments.
Connect one account and watch a comment become a DM
Free to start. No card, no call, no onboarding fee.